產品保養Product Warranty

一年有限保養條款及細則 One-Year Limited Warranty Terms and Conditions One-Year Limited Warranty Terms and Conditions

適用產品：JELLYFISH Air Gap Hair Dryer AGD100 高速氣流直髮吹風機（香港版） Applicable product: JELLYFISH Air Gap Hair Dryer AGD100 (Hong Kong edition)

最後更新：2026 年 8 月 8 日 Last updated: 8 August 2026

1. 保養範圍1. Warranty CoverageWarranty Coverage

OmniOcean Innovation Ltd（「香港代理商」）為 JELLYFISH Air Gap Hair Dryer AGD100 高速氣流直髮吹風機提供一年有限保養。保養期由購買日期或實際取貨日期起計，以有有效文件證明的較後日期為準。 OmniOcean Innovation Ltd (the "Hong Kong Distributor") provides a one-year limited warranty for the JELLYFISH Air Gap Hair Dryer AGD100. The warranty commences on the later of the date of purchase and the actual collection date, provided that the relevant date can be verified by valid documentation.

本保養涵蓋產品在正常家居使用及依照使用說明操作的情況下，因物料或製造工藝缺陷所導致的機件故障。 This warranty covers defects in materials and workmanship arising under normal household use and operation in accordance with the user manual.

2. 保養資格及申請方法2. Eligibility and Warranty ClaimsEligibility and Warranty Claims

本保養只適用於由香港代理商供應，並經香港代理商直接銷售或由香港授權零售商售出的產品。平行進口產品及經非授權銷售商取得的產品，不屬本香港代理保養範圍。 This warranty applies only to products distributed by the Hong Kong Distributor and purchased directly from the Hong Kong Distributor or an authorised Hong Kong retailer. Parallel-imported products and products obtained from unauthorised sellers are not covered by this Hong Kong Distributor warranty.

申請保養服務時，客戶須提供有效購買證明、產品型號及序號。有效購買證明可包括正式紙本或電子收據，或香港代理商接受的其他銷售紀錄。 To request warranty service, the customer must provide valid proof of purchase, together with the product model and serial number. Valid proof of purchase may include an original or electronic receipt, or other sales records accepted by the Hong Kong Distributor.

網上保養登記只用作方便建立保養紀錄，並非享有本保養的必要條件。未完成網上登記的客戶，仍可憑有效購買證明申請保養服務。 Online warranty registration is recommended for record-keeping purposes but is not a condition of this warranty. Customers who have not completed online registration may still request warranty service by presenting valid proof of purchase.

本條款所提供的保養服務只限於香港特別行政區內進行。 Warranty service under these terms is available only within the Hong Kong Special Administrative Region.

3. 不保事項3. What Is Not CoveredWhat Is Not Covered

本有限保養不包括：This limited warranty does not cover:

1. 不影響產品主要功能或安全的正常損耗及外觀變化，包括輕微刮痕、凹痕、污漬或褪色； Normal wear and tear or cosmetic deterioration that does not affect the principal operation or safety of the product, including minor scratches, dents, stains or fading;
2. 因意外、跌落、撞擊、擠壓、不當使用、蓄意破壞、火災、水浸或其他外在因素造成的損壞； Damage caused by accidents, dropping, impact, crushing, misuse, abuse, fire, flooding or other external causes;
3. 因產品被浸入水中、直接沖洗、在浴缸或淋浴設備附近使用，或因超出正常濕髮使用所產生水分的液體滲入而造成的損壞； Damage caused by immersing the product in water, rinsing it directly, using it near a bathtub or shower, or liquid ingress beyond moisture reasonably arising from normal use on wet hair;
4. 因未有遵從操作、安全、清潔或保養指示而造成的損壞，包括強行將電源線纏繞於機身、拉扯電源線移動產品，或未有按照指示清潔進風口或濾網； Damage caused by failure to follow the operating, safety, cleaning or maintenance instructions, including forcefully wrapping the power cord around the appliance, pulling the appliance by its power cord, or failing to clean the air inlet or filter as instructed;
5. 因頭髮、灰塵、造型產品殘留物或其他異物堵塞進風口、出風口或濾網而造成的損壞； Damage caused by hair, dust, styling-product residue or other foreign matter obstructing the air inlet, air outlet or filter;
6. 因使用不適當的電壓、插座、轉換插頭、變壓器、拖板或其他不符合產品規格的電源設備而造成的損壞； Damage caused by using an unsuitable voltage, socket, plug adaptor, transformer, extension unit or other power equipment that does not comply with the product specifications;
7. 因非香港代理商或製造商授權的人員進行維修、拆卸、改裝或更改，而造成或實質導致的故障或損壞； Damage caused or materially contributed to by repairs, dismantling, alterations or modifications carried out by a person not authorised by the Hong Kong Distributor or manufacturer;
8. 將只供一般家居使用的產品用於商業、出租或專業髮廊用途而造成的過度損耗或損壞； Excessive wear or damage arising from commercial, rental or professional salon use where the product is supplied for normal household use only;
9. 非電器消耗品或配件的正常損耗，包括清潔工具、收納配件及包裝物料，但經確認屬物料或製造缺陷者除外； Normal wear of non-electrical consumables or accessories, including cleaning tools, storage accessories and packaging materials, unless the issue is confirmed to be a material or manufacturing defect;
10. 產品序號或識別標籤被移除、塗改或無法辨認，以致香港代理商無法合理核實產品型號、來源或保養資格；或 Products whose serial number or identification label has been removed, altered or made illegible, where this prevents the Hong Kong Distributor from reasonably verifying the product's model, source or warranty eligibility; or
11. 客戶未能提供有效購買證明，而香港代理商亦無法透過保養登記或銷售紀錄核實購買資料。 Products for which no valid proof of purchase can be provided and whose purchase details cannot otherwise be verified through warranty registration or sales records.

註：上述排除只適用於相關情況造成或實質導致產品故障或損壞的範圍。外觀損耗、更換不相關配件或未完成網上登記，不會自動取消整項保養。 Note: the above exclusions apply only to the extent that the relevant condition caused or materially contributed to the reported defect or damage. Cosmetic damage, the replacement of an unrelated accessory or failure to complete online registration will not automatically invalidate the entire warranty.

4. 保養處理方式4. Warranty RemediesWarranty Remedies

所有保養服務，包括檢查、維修及翻新，均由 OmniOcean Innovation Ltd 或其授權售後服務代理提供。 All warranty services, including inspection, repair and refurbishment, will be provided by OmniOcean Innovation Ltd or its authorised after-sales service agent(s).

產品經檢查並確認故障屬本保養範圍後，香港代理商將因應故障性質、產品安全、零件供應及替換產品庫存，安排適當的保養處理。香港代理商將按以下優先次序處理： After inspection and confirmation that the fault is covered by this warranty, the Hong Kong Distributor will arrange the appropriate remedy having regard to the nature of the fault, product safety, availability of parts and replacement stock, in the following order of priority:

(a) 維修產品或相關零件。 (a) Repair the product or the affected part.

(b) 如產品無法合理維修，則以全新同型號產品或零件作出替換；在適當情況下，亦可提供主要功能及規格相同或相若的全新產品或零件。 (b) If repair is not reasonably practicable, replace the product or affected part with a new product or part of the same model or, where appropriate, a new product or part with the same or comparable principal functions and specifications.

(c) 只有在產品無法合理維修，並因產品或相關零件停產，或替換產品庫存短缺而未能提供合適的全新替換產品或零件時，才會提供經適當檢測及翻新的同型號產品或零件，或主要功能及規格相同或相若的翻新產品或零件。 (c) Only where repair is not reasonably practicable and no suitable new replacement is available due to the discontinuation of the product or relevant part, or a shortage of replacement stock, replace the product or affected part with a properly inspected and refurbished product or part of the same model, or with a refurbished product or part having the same or comparable principal functions and specifications.

替換產品的顏色或部分外觀細節可能與原產品不同。如未能提供相同型號，或將會提供翻新產品或零件，香港代理商會在安排替換前通知客戶。 A replacement product may differ in colour or minor external details from the original product. If the same model is unavailable, or if a refurbished product or part is to be provided, the Hong Kong Distributor will inform the customer before arranging the replacement.

任何作為替換品供應的翻新電器，均須完成適用的安全及功能檢查，並符合香港適用的電氣產品安全要求。如產品曾經重整或改裝，則必須在供應前取得全新及有效的符合安全規格證明書。 Any refurbished electrical product supplied as a replacement must have undergone the applicable safety and functional inspections and must comply with the applicable electrical-product safety requirements in Hong Kong. Where the product has been reconditioned or modified, a new and valid certificate of safety compliance must have been issued before it is supplied.

5. 被替換產品及保養期5. Replaced Products and Warranty PeriodReplaced Products and Warranty Period

完成換機後，交回的故障產品將成為香港代理商所有，並不會退還予客戶。產品可能被送往製造商作檢查、維修、翻新、零件分析或品質改善用途。 Once a replacement product has been provided, the returned defective product will become the property of the Hong Kong Distributor and will not be returned to the customer. It may be sent to the manufacturer for inspection, repair, refurbishment, component analysis or quality-improvement purposes.

替換產品的保養期為原產品餘下保養期，或由換機日起計 60 日，以較長者為準。 The replacement product will be covered for the remaining period of the original warranty or 60 days from the date of replacement, whichever is longer.

6. 送件及取件安排6. Delivery and CollectionDelivery and Collection

客戶可自行將產品送到香港指定保養收集點，並於處理完成後到同一地點領取維修後或替換產品。客戶自行送件及取件，不涉及郵寄、速遞或運輸費用。 Customers may deliver the product in person to the designated warranty collection point in Hong Kong and collect the repaired or replacement product from the same location. No postage, courier or transport charge will apply where the customer delivers and collects the product in person.

客戶亦可選擇以郵寄或速遞方式將產品送往指定收集點，或收取維修後或替換產品。除非香港代理商另行書面同意，因客戶選擇郵寄或速遞服務而產生的郵寄費、速遞費或其他運輸費用，均由客戶負責。 Customers may alternatively choose to send the product to, or receive the repaired or replacement product from, the designated collection point by post or courier. Any postage, courier or transport charges arising from this optional service will be borne by the customer unless otherwise agreed in writing by the Hong Kong Distributor.

如客戶要求香港代理商安排退件速遞，香港代理商將在安排送件前說明相關費用，並取得客戶同意。除非事先獲香港代理商同意，否則恕不接受到付郵件或速遞。 Where the Hong Kong Distributor is requested to arrange return delivery, the applicable delivery charge will be explained to and agreed by the customer before the delivery is arranged. Cash-on-delivery items will not be accepted unless approved by the Hong Kong Distributor in advance.

7. 非保養服務及收費7. Non-Warranty Service and ChargesNon-Warranty Service and Charges

如檢查結果顯示故障或損壞不屬本保養範圍，香港代理商將在進行任何收費維修或其他收費服務前，向客戶說明檢查結果，以及適用的檢查費、運輸費、零件費或服務費。香港代理商取得客戶事先同意後，方會進行收費服務。 If inspection indicates that the fault or damage is not covered by this warranty, the Hong Kong Distributor will explain the inspection result and any applicable inspection, transport, parts or service charges before carrying out any chargeable repair or other chargeable service. No chargeable work will be undertaken without the customer's prior consent.

8. 法定權利8. Statutory RightsStatutory Rights

本有限保養不排除、限制或影響消費者根據香港法例享有的任何權利或補救。 Nothing in this limited warranty excludes, restricts or affects any rights or remedies available to consumers under the laws of Hong Kong.

9. 條款修訂9. Amendments to These TermsAmendments to These Terms

OmniOcean 可不時修訂本條款。最新版本及其生效日期將於 OmniOcean 官方網站公佈。任何修訂只適用於修訂生效當日或之後購買的產品。 OmniOcean may amend these Terms from time to time. The latest version and its effective date will be published on OmniOcean's official website. Any amendment will apply only to products purchased on or after the effective date of the amendment.